Customer Service Roles in Dubai

Are you passionate about travel and customer service? Join the dynamic team at The Emirates Group! We have exciting openings for Customer Service roles in various departments.

Positions Available:

1. Airport Services Agent

2. marhaba Services Agent

3. Contact Centre Services Agent

Key Requirements:

- Fluency in English (additional languages are a plus)

- A levels/High School certificate

- Excellent interpersonal and customer service skills

- Willingness to work in a shift environment

- PC skills (Microsoft Word/Excel/E-mail)

- Willingness to wear a uniform (for front-line customer-facing roles)

Application Process:

1. Apply: Submit your application online.

2. Review: Our Recruitment Team will review your application.

3. Video Interview and Assessment: Shortlisted candidates will undergo an interactive video interview assessment.

4. Offer: Successful candidates will receive an offer of employment.

Roles Details:

1. Airport Services Agent & marhaba Services Agent:

Provide top-notch customer service during check-in, boarding, and baggage handling. Ensure a seamless and enjoyable journey for passengers.

2. Contact Centre Services Agent:

 Be the voice of Emirates, providing accurate information about products and services through various channels. Play a crucial role in customer support.

Salary & Benefits:

- Attractive tax-free salary in Dirhams

- Travel benefits and more

If you're ready for a career in the aviation industry and want to be part of a global leader, apply now for a chance to join our training program and contribute to the success of The Emirates Group!

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